Privacy Policy

When you message us on WhatsApp, we collect the information you provide directly: your name, phone number, and the details of your project that you share with us. We also collect basic analytics data about how visitors use our site, such as pages viewed and time on site.

We use the information you share via WhatsApp to respond to your inquiry, schedule a discovery call, deliver the services you've requested, and send you updates related to your project. We do not use your information for unrelated marketing without your consent.

We do not sell your personal data to anyone. We may share limited information with trusted third-party service providers who help us operate our business, including Google Analytics (for website analytics), WhatsApp/Meta (for messaging and correspondence), and Stripe (for processing payments). These providers only receive the data necessary to perform their function.

Our website uses Google Analytics cookies to understand how visitors use our site. These cookies collect anonymised, aggregated data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser settings to block cookies.

We retain inquiry data (WhatsApp messages) for up to 2 years from the date of submission. Project files and deliverables are retained for 1 year following project launch, after which they may be archived or deleted.

You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise any of these rights, message us on WhatsApp and we will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us on WhatsApp (+44 7442 967254) or email Support@webforsa.com.